Service

After-sales method 1

Call handling, within 5-10 minutes after our company receives the defective call, professional maintenance personnel will call back or give one-to-one debugging guidance on wechat video. If you need to replace parts, our company will send them out by express within the same day and provide video guidance on how to replace and install:

After-sale mode 2

If method 1 cannot be solved, our company will provide on-site maintenance within 12-24 hours in Guangdong area. If the video cannot be solved outside the province, if small parts are damaged, our company can express the spare parts, and provide video guidance for on-site staff to replace them after receiving them.

Note: If the machine has problems in normal use, our company will bear the round-trip costs: abnormal use damage and beyond the warranty period, our company can also provide free maintenance service for life, spare parts and round-trip service fees will be borne by your company, our company will provide long-term product use guidance and after-sales consultation.

Warranty service: All the machines of the company are guaranteed for 12 months from the date of purchase, and the whole life maintenance, except consumables (molds, blades, etc.) man-made damage is not covered by the warranty.

Company address: 1st Floor, Building F, No. 90, Keji Road, Qingxi Town, Dongguan City, Guangdong Province

Company email: dgsjcy_tiemachine@163.com

Sales Tel: 18922520163 Manager Su (wechat same number)

After-sales phone: 13412742332 Manager CAI (wechat same number)